Effective Date: August 30, 2026
1. Introduction
Primo Getaways LLC ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and Facebook page, and when you use our travel planning services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
We collect information you provide directly to us and information collected automatically through your use of our website and services.
Information You Provide:
Full name, email address, and phone number
Mailing address
Payment information (credit card details, billing address)
Travel preferences and destination interests
Dates of travel and group size
Dietary restrictions, accessibility needs, and special requests
Communication preferences
Information Collected Automatically:
Cookie data and tracking information
Browser type and operating system
IP address and device identifiers
Pages visited and time spent on our website
Clickstream data
Location data (if permitted)
3. How We Use Your Information
We use the information we collect for the following purposes:
Booking & Service Fulfillment: Processing travel bookings, confirmations, and providing customer service
Communication: Responding to your inquiries, sending booking confirmations, and providing travel updates
Email Marketing: Sending newsletters, promotions, special offers, and travel inspiration (with opt-out options)
Service Improvement: Analyzing usage patterns to improve our website, services, and user experience
Payment Processing: Facilitating secure payment transactions
Legal Compliance: Meeting legal obligations and protecting against fraud
Personalization: Customizing your experience based on travel preferences and history
4. Sharing Your Information with Third Parties
We may share your personal information with third-party service providers and partners necessary to fulfill your travel bookings and provide our services, including:
Cruise Lines: Ship operators and cruise companies
Hotels & Resorts: Accommodation providers for all-inclusive and destination packages
Wedding & Event Venues: For destination wedding and honeymoon planning
Payment Processors: Secure payment and billing partners
Travel Insurance Providers: For optional travel protection services
Marketing Partners: For promotional purposes (with your consent)
Email Service Providers: For newsletter and marketing communications
These third parties are contractually obligated to use your information only for the purposes we specify and to maintain the confidentiality of your data.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to:
Remember your preferences and login information
Track website analytics and user behavior
Deliver personalized content and advertisements
Improve website functionality and performance
Managing Cookies: You can control cookie settings through your browser preferences. However, disabling cookies may limit functionality on our website.
6. Data Retention
We retain your personal information for an indefinite period to:
Maintain your travel history and preferences for future bookings
Provide ongoing customer service and support
Comply with legal and financial record-keeping requirements
Honor your preferences for future communications
You may request deletion of your information at any time by contacting us (see Contact Information below).
7. Florida Privacy Laws
Primo Getaways LLC complies with applicable Florida privacy laws and regulations. Florida residents have the right to:
Know what personal information is collected about them
Access their personal information
Request correction or deletion of inaccurate information
Opt out of marketing communications
To exercise these rights, please contact us using the information provided in Section 11.
8. Data Security
We implement industry-standard security measures to protect your personal information, including:
SSL encryption for secure data transmission
Secure payment gateways for financial transactions
Access controls and password protections
Regular security updates and monitoring
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Email Marketing & Communications
Opt-In/Opt-Out: When you provide your email address, you may receive promotional emails, newsletters, and travel updates from Primo Getaways.
Unsubscribing: All marketing emails include an unsubscribe link. You can opt out of marketing communications at any time by:
Clicking the unsubscribe link in our emails
Contacting us directly (see Section 11)
Adjusting your preferences in your account settings
10. Third-Party Links
Our website and Facebook page may contain links to third-party websites and social media platforms. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.
11. Your Rights & Contact Information
If you have questions about this Privacy Policy, wish to access, correct, or delete your information, or want to opt out of communications, please contact us:
Primo Getaways LLC
Delray Beach, Florida
📧 Email: contactus@primogetaways.com
📞 Phone: 888-510-5550
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by updating the "Effective Date" at the top of this policy. Your continued use of our services constitutes your acceptance of the updated Privacy Policy.
13. Disclaimer
This Privacy Policy is provided for informational purposes. While we have made reasonable efforts to ensure its accuracy, we recommend consulting with a legal professional to ensure full compliance with all applicable Florida laws and regulations specific to your business needs.
Last Updated: August 30, 2026