Privacy Policy for Primo Getaways LLC
Effective Date: August 30, 2026

1. Introduction

Primo Getaways LLC ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and Facebook page, and when you use our travel planning services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect information you provide directly to us and information collected automatically through your use of our website and services.

Information You Provide:

• Full name, email address, and phone number
• Mailing address
• Payment information (credit card details, billing address)
• Travel preferences and destination interests
• Dates of travel and group size
• Dietary restrictions, accessibility needs, and special requests
• Communication preferences

Information Collected Automatically:

• Cookie data and tracking information
• Browser type and operating system
• IP address and device identifiers
• Pages visited and time spent on our website
• Clickstream data
• Location data (if permitted)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Booking & Service Fulfillment: Processing travel bookings, confirmations, and providing customer service
• Communication: Responding to your inquiries, sending booking confirmations, and providing travel updates
• Email Marketing: Sending newsletters, promotions, special offers, and travel inspiration (with opt-out options)
• Service Improvement: Analyzing usage patterns to improve our website, services, and user experience
• Payment Processing: Facilitating secure payment transactions
• Legal Compliance: Meeting legal obligations and protecting against fraud
• Personalization: Customizing your experience based on travel preferences and history

4. Sharing Your Information with Third Parties

We may share your personal information with third-party service providers and partners necessary to fulfill your travel bookings and provide our services, including:

• Cruise Lines: Ship operators and cruise companies
• Hotels & Resorts: Accommodation providers for all-inclusive and destination packages
• Wedding & Event Venues: For destination wedding and honeymoon planning
• Payment Processors: Secure payment and billing partners
• Travel Insurance Providers: For optional travel protection services
• Marketing Partners: For promotional purposes (with your consent)
• Email Service Providers: For newsletter and marketing communications

These third parties are contractually obligated to use your information only for the purposes we specify and to maintain the confidentiality of your data.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Remember your preferences and login information
• Track website analytics and user behavior
• Deliver personalized content and advertisements
• Improve website functionality and performance

Managing Cookies: You can control cookie settings through your browser preferences. However, disabling cookies may limit functionality on our website.

6. Data Retention

We retain your personal information for an indefinite period to:

• Maintain your travel history and preferences for future bookings
• Provide ongoing customer service and support
• Comply with legal and financial record-keeping requirements
• Honor your preferences for future communications

You may request deletion of your information at any time by contacting us (see Contact Information below).

7. Florida Privacy Laws

Primo Getaways LLC complies with applicable Florida privacy laws and regulations. Florida residents have the right to:

• Know what personal information is collected about them
• Access their personal information
• Request correction or deletion of inaccurate information
• Opt out of marketing communications

To exercise these rights, please contact us using the information provided in Section 11.

8. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL encryption for secure data transmission
• Secure payment gateways for financial transactions
• Access controls and password protections
• Regular security updates and monitoring

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Email Marketing & Communications

Opt-In/Opt-Out: When you provide your email address, you may receive promotional emails, newsletters, and travel updates from Primo Getaways.

Unsubscribing: All marketing emails include an unsubscribe link. You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly (see Section 11)
• Adjusting your preferences in your account settings

10. Third-Party Links

Our website and Facebook page may contain links to third-party websites and social media platforms. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.

11. Your Rights & Contact Information

If you have questions about this Privacy Policy, wish to access, correct, or delete your information, or want to opt out of communications, please contact us:

Primo Getaways LLC
Boca Raton, FL
📧 Email: contactus@primogetaways.com
📞 Phone: 888-510-5550

12. Website Accessibility & ADA Compliance

Primo Getaways LLC is committed to making our website and travel services accessible to everyone, including people with disabilities.

Our Commitment: We strive to design and maintain our website in conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — the recognized standard for digital accessibility under the Americans with Disabilities Act (ADA).

Accessibility Features: We work to ensure our website provides:

• Text alternatives for images and media
• Keyboard-friendly navigation
• Clear, readable fonts and sufficient color contrast
• Compatibility with screen readers and assistive technologies

Assistance & Feedback: If you experience difficulty accessing any part of our website, or if you need a booking or request handled in an alternative format, please contact us:
📧 Email: contactus@primogetaways.com
📞 Phone: 888-510-5550

We will respond to accessibility inquiries promptly and work to resolve any barriers you encounter. Please include details about the page or feature and the assistive technology you are using so we can address the issue effectively.

Third-Party Content: Some pages may include third-party tools or booking widgets (such as Travefy). While we cannot control the accessibility of third-party platforms, we will make reasonable efforts to provide assistance or an alternative method for accessing their content.

Ongoing Improvement: Accessibility is an ongoing effort. We regularly review our website for accessibility issues and update our practices as standards evolve.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by updating the "Effective Date" at the top of this policy. Your continued use of our services constitutes your acceptance of the updated Privacy Policy.

14. Disclaimer

This Privacy Policy is provided for informational purposes. While we have made reasonable efforts to ensure its accuracy, we recommend consulting with a legal professional to ensure full compliance with all applicable Florida laws and regulations specific to your business needs.

Last Updated: August 30, 2026